Privacy Policy

FACTS What Does North Star Community Credit Union (North Star) Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and transaction or loss history
  • Account balances and Payment history
  • Credit history and wire transfer instructions
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share member's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their member's personal information; the reasons North Star chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does North Star share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes -
to offer our products and services to you 		Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes -
information about your transactions and experiences 		No We don’t share
For our affiliates’ everyday business purposes -
Information about your creditworthiness		 No We don’t share
For nonaffiliates to market to you No We don’t share

Data Deletion

The North Star CCU-IA app collects username, password, email address, device ID, app activity and performance. These are all collected for functionality and account verification.

To request username, password, email address, device ID, app activity and performance to be removed from the North Star Community Credit Union mobile app and home banking please email northstarccu@nsccu.org. Please note that you will lose access to home and mobile banking once this data is removed.

Questions?

Call (712)225-5731 or go to nsccu.org

Who we are
Who is providing this notice? North Star Community Credit Union
What we do
How does North Star protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does North Star collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
Why can’t I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates’ everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • North Star has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • North Star does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies.